Written up after today. Not a program outline — the plan I'd actually run for Glide, and an answer to the one thing standing in the way of starting now.
Rather listen than read?
About three minutes. Ellen — our AI assistant — talks through it.
A synthetic voice, so you can get the shape of it without reading. The actual work is a conversation, not a dashboard.
Or watch it as a walkthrough →
Where you are
New premises since June. Four clinicians, fifth landing — the UK hire is through six months of visas and waiting on a medical. Prices up. Nobody looking to leave, everyone on a pathway. $760K last year, tracking at $900K+ this one.
And you got it valued, not because you were selling, but because you'd always wanted to know. Five to six hundred. Your senior clinician wants to buy it, end of next year — and he's got a North Brisbane property with real equity behind him.
So you asked your wife, and then you asked me: how far do I ride this thing? You don't feel done. You also don't want to sell on the way down.
You don't have to answer that this year. But whichever way it goes, the next twelve months decides what it's worth — and right now the number that decides it is the one nobody can see.
Why it doesn't matter which you choose
You said it yourself on the call: it doesn't change whether your goal changes, because it helps either way. That's exactly right, and it's worth being precise about why.
If you sell: the price is set off what the business earns, normalised. Last year you made $40K on $760K — after $15K of legal fees, double rent, and a fit-out. None of that is how the business actually runs. A valuer can only add back what you can evidence, line by line. What you can't prove, you can't be paid for.
If you keep it: exactly the same numbers tell you which of your five clinicians is carrying the business, what the new rooms need to return, and whether the fifth hire pays for himself before or after Christmas.
And there's a third case, which is the one you're actually in: selling to your own senior guy. He needs numbers he believes before he'll borrow against his house. You need numbers you can defend before you name a price. That's one set of numbers, and neither of you has it.
The pathway
Four calls in four weeks, then the dashboard goes live. Nookal and Xero feed it; billings against true cost, per clinician, per week.
First job is separating the business from the year it just had. The legal fees, the double rent, the fit-out, your own wage against a role you're barely in — all of it either normalises out or it doesn't, and the difference is real money at valuation.
You were at 15–20%. Last year came in near 5%. Most of that gap is one-offs, but not all of it — and the only way to know which is which is to watch it fortnightly rather than annually.
This is also the window where the fifth hire either lifts the average or dilutes it. New rooms, new headcount, prices already up: the next six months set the run rate that the valuation is calculated on.
Your senior guy moves into operations across this window. Every month he runs it well is a month of evidence — for him, and for the price.
And if you decide you're not done after all, nothing here is wasted. It's the same dashboard, pointed at growth instead of exit.
The prognosis
Twelve months from now you're holding a business with a defensible number attached to it — and a decision you can make on evidence rather than on how you feel about a Tuesday.
The arithmetic
Fair question to ask of any fee. Here's the arithmetic I work to — assumptions, not promises, and your real figures replace them in week one.
Put plainly
If you sell, this comes out of the sale price, not out of your monthly. It's the cheapest line item in the transaction and it's the one that moves the number.
The seven grand
The old lease runs to end of January. Seven thousand a month for a 1960s building you occupy on Wednesdays to satisfy a clause. Nothing to be done about it — you've had the lawyer look, there's no sublease market in a building that's 60% empty, and paying it out costs the same as sitting it out.
But it's cashflow, not economics. It ends. And the decisions that set your sale price — the fifth clinician, your senior guy moving into ops, the run rate the valuation gets calculated on — are being made in exactly the months you'd be waiting out.
So: start monthly now, and we look at the upfront option in the new year, once the second rent is off your books. Same twelve months, same everything — the money just shows up when yours does.
How it runs
You made a point on the call that I agree with: the connection is the part that's getting lost. The dashboard isn't the product — it's what stops us spending the fortnightly call building spreadsheets instead of making decisions.
The investment
Excluding GST, which nets off anyway.
30-day money-back guarantee. If the first month tells you it isn't for you, we walk away as friends and you get your money back.
Twelve-month commitment. The infrastructure takes a couple of months to earn its keep, and the things worth having are second-half results. I'd rather say that upfront than pretend otherwise.
Next step
If it's a yes, I'll send the agreement, get Nookal and Xero feeding in, and we'd have the first of the four calls in your diary this week.
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